Frequently Asked Questions
What is TerraSlate Paper?
TerraSlate Paper is the world's most proven waterproof and rip-proof paper on the planet. Compatible with ballpoint pens, copy machines, laser printers, and digital presses, TerraSlate is a fully synthetic paper that never needs laminating and can withstand extreme conditions and long-term use without replacement.
TerraSlate was developed to be waterproof, rip-proof, and extremely durable. It can withstand submersion in water for extended periods and withstand extreme temperature variations while repelling grease, solvents, and chemicals.
TerraSlate offers superior laser image quality with the appearance, smoothness, and printability of standard paper; and works great in almost any standard laser printer or digital press. Most importantly, TerraSlate is more cost-effective to use and has a much more professional look than laminating.
Is TerraSlate actually waterproof, or just water-resistant?
TerraSlate is 100% waterproof and made from military-grade polyester, not laminated paper or coated stock, which means it can be submerged in water without cracking, peeling, or delaminating. Spills wipe off easily, sanitizing does not damage it, and moisture will not compromise the structure or print quality.
Can it rip?
No, TerraSlate is designed to be rip-proof under normal use. It is made from military-grade polyester rather than traditional paper fibers, so it will not tear, fray, crack, or split as laminated or paper menus do. While no material is physically indestructible under extreme force, TerraSlate cannot be ripped by hand and is engineered to withstand heavy daily handling, bending, spills, and repeated cleaning without breaking down. Durability is one of the main reasons hundreds of thousands of customers rely on TerraSlate to eliminate constant reprinting and lamination costs.
What is TerraSlate Paper made out of?
TerraSlate is made from a military-grade polyester that enables its extreme performance in adverse conditions. TerraSlate is durable, rip-proof, and waterproof to withstand rain, heat, and temperature variations while deterring grease, solvents, and chemicals. Simply wipe clean and re-use. It can even be run through a commercial dishwasher.
What is the difference between TerraSlate and PolySlate?
TerraSlate and PolySlate are both waterproof, rip-proof synthetic sheets that eliminate lamination and outlast traditional paper, but they serve slightly different needs. TerraSlate is our flagship material made from a higher-density, military-grade polyester that delivers unmatched durability, rigidity, and long-term performance — it stands up to heavy handling, repeated cleaning, high traffic, and demanding environments while still printing brilliantly through laser and digital presses. PolySlate, on the other hand, is a value-oriented alternative that offers waterproof, rip-proof performance with the same excellent printability on laser printers and copiers, but with slightly lower density and flexibility, making it more cost-effective for applications where the absolute highest durability isn't required. Both are fully waterproof, rip-proof, and printable on both sides, but TerraSlate is engineered for the toughest, most frequently used applications, while PolySlate gives you strong performance with greater cost efficiency.
What thickness should I choose?
TerraSlate is available in 5 mil (24lb bond equivalent, lightweight), 8 mil (80lb cover equivalent), 10 mil (120lb cover equivalent), and 14 mil (180lb cover equivalent, thickest and most rigid). The 14 mil option is our most popular for menus, as it offers the most durability and a premium, rigid feel.
Will TerraSlate work with my printer?
TerraSlate paper can be printed with just about any laser or digital printer/copier. TerraSlate waterproof paper is compatible with many digital presses, including Kodak, Xerox, Ricoh, Canon, Konica Minolta, and more. See the list of printers our customers have told us they are using here. We can also print anything you need for you here at our state-of-the-art printing facility. Email printing@terraslate.com for a quote today.
Note that TerraSlate is not compatible with inkjet printers as water-based ink does not adhere well to waterproof paper. However, we have an in-house full-service print shop that can print for you at ultra-high resolution with a 1-day turnaround.
Is TerraSlate economical?
Yes, TerraSlate printer paper is extremely cost-effective to use. It is more affordable than laminated materials and takes much less time to produce. Our rip-proof, waterproof paper is designed to last over 100 years, even with heavy use, and is also inexpensive enough to use daily.
Can I see a sample before ordering?
We offer sample packs with free overnight shipping so you can feel the thickness, see the print quality, and evaluate durability firsthand before placing a full order.
What is TerraSlate Waterproof Paper best suited for?
TerraSlate is ideally suited for use anytime printed materials will be subject to frequent handling or extreme conditions. Because TerraSlate is made tough, you can count on it in some of the most extreme conditions on Earth.
Is this food safe?
TerraSlate is FDA Food Contact Safe and features a proprietary antimicrobial and antiviral nano-coating on printed products to help resist the growth of germs and bacteria, making it ideal for heavily handled restaurant environments.
What print settings should I use when printing TerraSlate?
Please see our TerraSlate Print Settings Guide here - click to download PDF.
What is the best way to clean TerraSlate Paper & Menus?
TerraSlate menus are easy to clean with simple soap and water and a non-abrasive cloth. They won't harbor germs like other menus with our Ag+ antimicrobial and antiviral coating.
Please avoid using Windex, "The Green Stuff" and other harsh chemicals as these can damage the Ag+ antimicrobial and antiviral coating.
Where is TerraSlate sold?
TerraSlate is sold on our website at factory-direct pricing: www.terraslate.com. TerraSlate can also be purchased at walmart.com and on amazon.com; however, the prices there are always higher because of their markup.
Can I print full color on both sides of TerraSlate Paper?
Yes, TerraSlate has superior laser image quality and can easily be printed in brilliant High Definition color on both sides equally. Our synthetic polyester retains color better than any other paper on the market, with the appearance, smoothness, and printability of standard paper.
Do you have a list of printers that you know work well?
Is TerraSlate recyclable?
Yes, TerraSlate waterproof and weatherproof paper is both reusable and recyclable. Note that like anything, TerraSlate may or may not be able to be recycled into new materials at your local recycling center, which is why we strongly encourage re-use whenever possible.
Can I print on both sides?
TerraSlate is omni-sided, meaning both sides look equally brilliant and can easily handle back-to-front printing.
How long does shipping take?
We offer free overnight on all orders in the USA. Priority international shipping is free on orders over $100, and the best part is that we pay the import taxes and duties for you.
How fast can I get my order, and how soon does it go into production?
If your order is paid and the proofs are approved by Noon Mountain Time, 95% of orders are printed and shipped the same business day. All U.S. orders include free overnight shipping, so most customers receive their menus within one business day after approval.
Do you really offer free overnight shipping?
Yes, free overnight shipping is included on all U.S. orders, and international orders over $100 receive free priority international shipping with duties and import taxes covered by TerraSlate, making our all-inclusive pricing model straightforward and transparent.
Can you rush my order once I approve?
All U.S. orders already include free overnight shipping and typically move into production immediately after approval. Rush production options are also available for an additional charge if you need expedited handling.
What else can it be used for?
TerraSlate is available as laser paper, laser labels, laser ID cards, door hangers, luggage tags, bookmarks, and more. Plus, TerraSlate is easily customizable for any application.
What are the standard paper sizes?
Standard sizes include 8.5" x 11," 8.5" x 14," 11" x 17," 12" x 18," 13" x 19," "A3," "A4," and "A5." Custom sizes can be ordered with those over 13" x 19," which require a minimum order of 4,000 sheets.
Can you fold this differently?
TerraSlate can be scored, folded, die-cut, hole-punched, and coil-bound while remaining 100% waterproof and rip-proof. We offer flat, bi-fold, and tri-fold menu options in sizes up to 13" x 19", and our production team ensures folds are clean, precise, and durable.
Does TerraSlate's Nano Coating (included on menus and by request on printed materials) protect people from all disease-causing microbes?
While TerraSlate's proprietary nano-coating significantly reduces the growth of microbes, it does not protect users or others against all disease-causing microbes. This technology is not a substitute for good hygiene and/or cleaning practices.
What are the TerraSlate print guidelines for printed jobs?
Do I need bleed or margin?
Bleed requirements depend on your specific design and whether artwork extends to the edge of the page, and in most cases, full-bleed designs do require bleed to ensure clean trimming. If your file needs crop marks or bleed added, our design team can prepare it properly for $15 so it prints and trims exactly as intended without any unwanted white borders.
Are TerraSlate & Hydronote Flammable / Flame and Fire Resistant?
TerraSlate and Hydronote are both considered non-flammable. However, a material is considered "flammable" if it ignites and burns with a self-sustained flame at a rate greater than 0.1 inches per second along its major axis - which TerraSlate and Hydronote do not.
Can I print on TerraSlate with UV Flexo Ink?
Yes, you can do so with UV Flexo Ink (UV lamp curing). If you are printing variable data, make sure the UV Flexo Ink is compatible with laser printer equipment. It should not melt onto the fuser.
Can I print TerraSlate on KIP or Ricoh poster printer devices?
No, TerraSlate is not compatible with KIP or Ricoh poster printing devices.
Can I print standard TerraSlate on HP Indigo presses?
Often yes, however, we make a specific substrate for HP Indigo presses. For more information or to place an order for Indigo-compatible TerraSlate, call us or email printing@terraslate.com.
Can I print TerraSlate on an offset press?
Yes, but please email us for tips when printing TerraSlate via offset printing.
Can I screen-print TerraSlate?
Yes, TerraSlate prints well with UV screen printing presses.
Can TerraSlate be cut using laser cutters?
Yes, laser cutting works well with TerraSlate.
Can I drill TerraSlate?
Yes, but make sure to use low speed whenever possible to reduce heat, as heat can melt the substrate if the temperature gets too high. We also recommend using new and sharp drill bits. For best results, spray the drill bit with dry silicone spray before drilling.
Can TerraSlate be embossed?
Yes, however, we recommend testing on your own equipment before committing to a large order.
Can I use TerraSlate for ultrasonic welding?
No, TerraSlate does not work well for ultrasonic welding.
What type of binding do you recommend for binding TerraSlate?
We recommend spiral binding with either wire or monofilament, or Wire-O binding. Perfect binding is also possible on 5 Mil and 8 Mil TerraSlate but is not recommended for 10 Mil and 14 Mil TerraSlate because of its thickness.
Can TerraSlate be finished with UV Varnish?
Yes, TerraSlate works well with UV Varnish.
What are the best utensils for writing or drawing on TerraSlate?
We recommend using ballpoint pens and Sharpies. Pencils also work but they are more prone to smearing in some instances. We do not recommend using liquid ink pens or gel pens as the liquid ink in them does not adhere well to waterproof paper.
Is TerraSlate considered archival-quality paper?
Yes, TerraSlate is acid-free and is great for archival use.
How does TerraSlate react to long exposure to sunlight?
TerraSlate can become slightly yellow after prolonged exposure to sunlight; however, we have never heard of this being a problem. We use it outdoors regularly in direct sunlight and have not found this to be an issue.
Is TerraSlate PVC free?
Yes, TerraSlate is completely free of PVC, which is toxic and never recommended for use in the print world or in applications where its fumes will be breathed in or where it will be handled without gloves. TerraSlate does not have these problems.
*Note that like anything, TerraSlate may or may not be able to be recycled into new materials at your local recycling center, which is why we strongly encourage re-use whenever possible.
How much graphic design time comes with the $199 Menu Template Customization option?
Two hours of graphic design time are included. If you need more, we are always happy to send you a quote - design@terraslate.com.
Can you help me design or fix my menu?
We offer comprehensive menu design services, free templates, and consultation options to either create a completely custom menu or improve your existing file so it prints perfectly on TerraSlate.
Can you fix or clean up my file?
Our in-house design team specializes in restaurant menus and can professionally clean up, improve, or completely rebuild your file to ensure it prints flawlessly on TerraSlate. We can adjust layout, spacing, fonts, hierarchy, image quality, and alignment, and we can rebuild low-resolution files from PNG, JPG, or Canva formats into fully print-ready Adobe files that you permanently own. This is not just a quick edit—it's a professional upgrade designed to elevate your brand and ensure your menus look exceptional in your guests' hands.
Can you match my old menu?
We can replicate your existing menu design and match your branding while upgrading it to print perfectly on TerraSlate. Whether you provide an old PDF, printed sample, or design file, our team can recreate it accurately, and we also offer hundreds of free templates as starting points if needed.
Will you evaluate my menu?
We offer our proprietary TasteAI Menu Engineer, a free AI-powered analysis tool that evaluates pricing, layout, and item placement to help increase profitability. Please submit your current menu, and we will provide you with feedback on changes that can be made to help grow your business and improve profitability.
How many revisions do I get in a custom menu design?
Our flagship Custom Menu Design package includes four rounds of edits and five total hours of design time, ensuring you have ample opportunity to refine your menu before final approval. Additional edits or expanded design work are available through our a la carte pricing options if needed.
How long will design changes take?
Most customers receive their first custom menu design within 1 business day, and revisions are typically turned around quickly, depending on complexity, so you can move through the design and proofing process efficiently.
Can you change spacing, alignment, or font size?
Our design team can adjust spacing, alignment, font size, layout structure, and overall readability as part of our customization services. Pricing for minor design edits starts at $29, allowing you to refine your print so it looks balanced, clean, and easy to read while maintaining your brand identity.
Is this too much text for the size?
Our design consultation services can evaluate your layout and advise on the optimal text-to-space ratio to maintain readability and visual appeal for your selected size. If you're unsure whether your content will fit comfortably, we can guide you through adjustments that improve clarity and guest experience—simply call us at (720) 254-1887 or request a design consultation.
How do I approve my proof?
The vast majority of customers receive emailed proofs for all custom-printed orders, and you can approve directly by responding to the email. Physical proofs are available for $10 and include free overnight shipping if you prefer to review color and layout in person before full production.
Do I need to approve both sides?
Yes, if your order is double-sided, you should carefully review and approve both the front and back since both sides will print and be visible to your guests.
Is this exactly how it will print?
The proof shows exactly how your order will print in layout, size, and structure, though slight color variations may occur between screen display and final print due to RGB versus CMYK calibration differences. Our G7-certified printing process ensures professional color accuracy.
Will this design print correctly on TerraSlate?
TerraSlate is engineered specifically for laser printers and high-end digital presses, including Kodak, Xerox, Ricoh, Canon, and Konica Minolta systems, producing crisp HD color with brilliant results on both sides of the sheet. Our G7-certified color process ensures professional, color-accurate printing that meets industry standards, so your design prints beautifully with sharp detail, rich color, and consistent quality.
Why might colors look slightly different than my screen?
Colors may appear slightly different from screen to print because screens display color using RGB light, while professional printing uses CMYK toner, and every monitor is calibrated differently. TerraSlate is G7-certified, which means our printing process meets strict industry color standards for accuracy and consistency. While minor variations between digital screens and printed pieces are normal, your final TerraSlate product will deliver crisp, professional, color-accurate results with brilliant, colorfast printing that resists fading even in harsh environments such as direct sunlight and heavy handling.
Is the fold correct?
The proof shows fold placement exactly as it will be produced, and our production team scores and folds each menu precisely to match the approved layout.
Is the size right?
The proof reflects the exact finished size of your menu, and TerraSlate offers sizes from 4x6 to 13x19, along with A3, A4, and A5 options, as well as custom sizing.
What happens if I approve this and there's a mistake?
Once you approve your proof, production begins quickly, often within minutes, so it is important to review carefully. If you notice an issue after approval, contact us immediately at (720) 254-1887, and we will do everything possible to assist if production has not yet started.
Can I still make changes?
You may request changes at any time before approving your proof, but once approval is given and production begins, stopping the order may result in additional design time, production costs, or delays.
What if I catch something later?
If you notice an issue after approval, contact us immediately at (720) 254-1887 or info@terraslate.com. If production has not started, changes may still be possible, but once printing begins, the approved proof serves as the final reference.
Why do I have to pay before production?
Because each order is custom-printed and cannot be reused or resold, we require payment before production. This allows us to maintain factory-direct pricing, eliminate setup fees, and deliver the industry's fastest turnaround with free overnight shipping.
What happens if there's a mistake?
We stand behind our philosophy of 'Printed Right or We'll Print It Right.' If an issue occurs, contact us immediately, and our team will evaluate the situation promptly to determine the best solution. We can be reached at (720) 254-1887 or info@terraslate.com.
